Patient Care Policies

• Admission & Discharge: Criteria for admitting and discharging patients.
• Consent & Confidentiality: Ensuring informed consent and protecting patient information (HIPAA compliance, if applicable).
• Infection Control: Hand hygiene, isolation procedures, and sterilization protocols.
• Emergency Care: Handling medical emergencies and response codes (e.g., Code Blue, Code Red).
• Pain Management: Guidelines for assessing and treating pain.

 

 

Staff Policies

• Code of Conduct: Expectations for professional behavior.
• Duties & Responsibilities: Roles and responsibilities of doctors, nurses, and other staff.
• Work Hours & Attendance: Shift schedules, overtime regulations, and leave policies.
• Training & Certification: Ongoing training on new medical procedures and compliance.
• Harassment & Discrimination: Zero-tolerance policy for workplace harassment and discrimination.

 

 

Facility & Safety Policies

• Fire Safety & Evacuation: Protocols for fire and other emergency situations.
• Equipment Maintenance: Regular servicing and upkeep of medical devices.
• Waste Disposal: Proper management of biomedical and hazardous waste.
• Security & Access Control: Regulations for restricted areas and visitor policies.

 

 

Financial & Administrative Policies

• Billing & Insurance: Payment methods, refunds, and claims processing.
• Vendor Management: Procurement procedures and supplier agreements.
• Medical Record-Keeping: Maintenance of digital and physical records.

 

 

Compliance & Legal Policies

• Regulatory Compliance: Adherence to health department guidelines.
• Ethical Guidelines: Managing conflicts of interest and malpractice.
• Patient Rights & Grievances: Procedures for handling complaints and dispute resolution.